Privacy Policy

1. Who We Are

• Company Name:
  Mega Steel Pty Ltd
• Location: Botswana
• Physical Address: G-west industrial, Gaborone
• Business Activity: Manufacturing and supply of steel products to retailers

2. Information We Collect

We collect only minimal personal information, and only when you voluntarily provide it to us.

a. Information You Provide

• Name
• Company name (if provided)
• Email address
• Phone number
• Message content

This information is collected through:

• Our website contact form
• WhatsApp chat integration

b. Information We Do Not Collect

• We do not sell products online
• We do not collect payment or financial information
• We do not collect sensitive personal data
• We do not use cookies or tracking technologies
• We do not collect analytics or behavioral data

3. How We Use Your Information

• Responding to inquiries about our steel products and services
• Communicating with customers, retailers, and business contacts
• Providing requested information or quotations

We do not use personal information for marketing campaigns, automated profiling, or advertising.

4. WhatsApp Communication

• Messages sent via WhatsApp are used only to reply to your inquiry
• We do not store WhatsApp conversations beyond what is necessary to respond
• WhatsApp communications are subject to WhatsApp’s own privacy policies

5. Data Storage and Retention

• We do not maintain a customer database from website inquiries
• Personal information is retained only for as long as necessary to respond to your inquiry
• Once communication is complete, information is not actively stored or reused

6. Data Sharing

We do not sell, rent, or trade personal information.

• Required by law or regulatory authorities
• Necessary to protect our legal rights

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration. Access is limited to authorized personnel only.

8. Cookies and Tracking Technologies

Our website does not use cookies, tracking tools, or analytics software.

9. Children’s Privacy

Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under the age of 18.

10. Your Rights

• Request access to personal information you have provided
• Request correction or deletion of your information
• Withdraw consent for communication at any time

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Mega Steel Pty Ltd
Address: G-west industrial, Gaborone
Email: